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There are 21 questions available in this category.

•   Are the charts in colour or black and white?
•   Are the pictures of the finished products in your magazine in color, or is everything in black and white?
•   Do we receive hardcover magazines through the mail or is this subscription email only?
•   Has the July 2008 issue been released? If so I haven't yet received it. What must I do to get that issue?
•   How do I download the magazine?
•   How do you charge for sending magazines to Malaysia?
•   How will I know if the magazine will work on my computer?
•   I am unable to get a copy of Issue 47 December 2009? Can you please help me?
•   I can't download the new issue. I hit the download button and the screen will not open.
•   I download the free issue. I can't open it with Adobe Reader because it says the file is damaged. What can I do?
•   I downloaded your magazine and I can't open it. What should I do. I just bought a new computer with windows 7.
•   I have a subscription. Why has the previous issue gone from my account?
•   I have always saved my magazines since issue 1 on a USB memory stick. I have now changed to an Apple Mac computer and I am having trouble downloading issue 50. Can you advise?
•   I have asked for a back issue sample using the free back issue code. When will I get this download?
•   I have the free back issue coupon from the Just Cross Stitch magazine. How do I use the coupon?
•   I just subscribed and as instructed from the email, clicked on the hyperlink for the first issue and got a NOT FOUND notice "404 error!" Please advise.
•   I purchased a two year subscription plus all back issues. I have received the link to download the latest September issue but nothing for the back issues. When and how will I have access to the back issues?
•   This is the four month in a row I can't download this month's issue. I have to send email to let you know. After a day or so, I get another email saying to try again, and magically it works! Please help.
•   What does 'file was damaged and could not be repaired' mean?
•   When I open the magazine, some of the text and pictures do not display properly.
•   Why is the file corrupted when I open the magazine?

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